One agent. Every hour. Every language.
24/7 inbound and outbound
150+ languages, 30 voices
Human escalation, not a dead end
Live on voice, chat, and email
AI CX Agent by Inspiro answers inbound and places outbound calls around the clock, in the customer’s own language, and hands anything that needs a person straight to your team — without hanging up first.
Outcomes you can expect
Inspiro iX is the intelligent engine behind Inspiro’s Human + AI delivery model across Customer Experience and Business Process Services.
AI CX Agent by Inspiro answers and places calls continuously, in the language the customer speaks, and routes anything that needs a person to one — without disappearing from the line.
Digital Customer Experience (CX)
The line never closes.
The agent covers all 8,760 hours in a year — the 3 am call, the holiday rush, the moment every human line is busy — while routine questions get answered the instant they arrive. Outbound campaigns run up to 25 conversations at once, across a full day of calling.
Escalation that doesn’t hang up.
Anyone who asks for a person gets one — and the agent stays on the line as a copilot, feeding the human agent live answers on a heads-up display instead of leaving them to start from zero.
One voice, any language.
The same agent moves between more than 150 languages from a library of 30 voices, and reports every interaction — resolution rate, CSAT, NPS, AHT — live on one dashboard, split by phone, web call, and chat.
Proof Points— IN LIVE ACCOUNT DEPLOYMENTS
Calls answered, up from roughly 6 in 10 before AI CX Agent
Of those calls handled end-to-end by the AI CX Agent itself
Monthly renewal rate, up from a 50% baseline — a 16-point lift
Members called every day — a volume no manual roster fully covered
From roughly 6 in 10 calls answered to 100% — with 92% resolved by the AI CX Agent alone.
Why it matters
Customers reach someone the moment they call, at any hour, in their own language — and the calls that truly need a person still reach one, informed instead of starting cold.
AI CX Agent by Inspiro works most effectively as part of Inspiro’s broader intelligence ecosystem.
Digital Customer Experience (CX)
Analyze 100 percent of voice conversations to uncover patterns, risks, and coaching opportunities.
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Transform interaction and performance data into actionable intelligence for forecasting and optimization.
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Enterprise-grade CX coverage, every hour, in every language.
See how AI CX Agent by Inspiro sustains full coverage year-round, handing complex calls to your team fully briefed.
