Voice Biometrics

Earn customer loyalty by freeing them from the hassle of traditional verification.

Inspiro's Voice Biometrics solution makes caller authentication seamless. This means no more complicated, time-consuming, and frustrating traditional authentication processes like PINs, passwords, or security questions. Instead, our high-standard speech recognition technology authenticates callers based on their unique physical voice characteristics, defined by the length of their vocal tract, vocal chords and gender, along with behavioral characteristics like enunciation, emphasis, tempo, and accent.

This form of authentication requires 15-45 seconds less time than answering questions, seriously reducing average handling time – and customer frustration. That translates into massive savings, improved operational efficiencies, and customer satisfaction.

Onshore, nearshore, or offshore, we’ve got you covered.

At Inspiro, we’re proud to have played a huge role in making our Philippine homebase a destination of choice for global outsourcing. Today, wherever you are in the world, we’ve got the technology and the teams to give you the support you need, with a network of 30,000 customer champions across North America, Latin America, Australia, and Asia.

Always on, always ready

No matter where and when your customers want to interact, our global network is ready and equipped to engage and delight your customers.

Help us help you.

Find out now how we can get you in on getting great!