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AltiusLink Vertical

Trust and Safety

TRUST AND SAFETY

Digital Customer Experience (CX)

Safety Built with Intelligence

Trust is the foundation of every digital relationship. We apply human judgment and AI-driven safeguards to create spaces where people can transact, share, and connect with confidence, knowing their safety is prioritized.

Core Offerings

Know Your Customer (KYC) and Identity Authentication

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Fraud Detection

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Capabilities

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Biometric and Document Verification

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AI Fraud Detection Models

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Human-in-the-Loop Case Review

What we Deliver

How We Support You

Reduced fraud and platform risk

Faster verification and onboarding

Increased customer trust

Compliance protocol design

24/7 monitoring teams

Detailed risk and incident reporting

ISO 9001:2015

Gold Standard for Quality Management System
Audited annually by the SOCOTEC to certify and validate adherence to the standard
Established a robust Quality Management System (QMS)

ISO 27001:2013

Gold Standard for Effective Security Controls
Established a robust Information Security Management System (ISMS)
Audited annually by SOCOTEC to certify and validate adherence to the standard

PCI DSS Level 1 ver. 3.2.1

Security Standard for Credit Card Payment Processing
All sites are fully compliant with the latest security requirements of PCI DSS 3.2.1
PCI DSS Service Provider Level 1 certified since 2011

EU GDPR

Guidelines for data collection and processing in EU
Mapped to local Data Privacy Act to ensure consistency
GDPR-ready in regard to compliance

IT Infrastructure Library

End-to-end IT Service Management Framework
Established IT Operations processes based on ITIL best practices
Developed standard policies on Incident Management, Request Fulfillment, Change Management and Service Level Management