In recent years, a growing body of research has confirmed what many have long known to be true: employing those from all walks of life is better for business. Workers from different backgrounds help bring a fresh perspective to business problems, and society as a whole is better off when firms are more inclusive.
Firms led by women, for example, tend to be not just more profitable, but also more socially responsible—and they provide better customer experiences. Meanwhile, firms with higher levels of racial diversity may generate more sales revenue than less diverse competitors.
Diversity also facilitates the recruitment of the best talent. Younger workers are more diverse than their elders, and, at the same time, they regard diversity as an important feature among potential employers.
Yet, even as some business leaders are embracing employees of different backgrounds many others are struggling. Some just issue statements championing the cause of diversity while continuing to conduct business as usual. This white paper explores the components of successful diversity initiatives, and how businesses can benefit from fostering a more open and inclusive atmosphere.
