Coeur d’Alene, Idaho, May 5, 2021. Outsourcing specialist, Inspiro was named the winner of a Bronze Stevie® Award in the Customer Service Team of the Year category in The 19th Annual American Business Awards®
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be virtually presented to winners during a live event on June 30, 2021.
Judges lauded Inspiro for their accomplishments in the past two years, such as the back-to-back I.T. Vendor of the Year (2019 & 2020) and maintaining highest Customer Satisfaction (CSAT) scores, with 1,700 full-time employees handling majority of the call volume for its client partner. Specific comments include “great customer service starts from the inside”. “The various awards and accolades for the team indicate the quality of work done by the Inspiro team”. “Congrats on everything you have achieved over the years and the way your team was able to respond and maintain at a high level during the pandemic”.
This year’s Stevie Awards garnered a record number of 3,800 nominations from companies in virtually every industry in the U.S.A.
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“Congratulations to our U.S. team. This award is a testament to our culture of providing excellent service to our partners,” said Yuji Hamamoto, President, and Chief Executive Officer, Inspiro. “It is with great honor to receive the award alongside esteemed organizations recognized in the Stevies.”
Details about The American Business Awards and the list of 2021 Stevie winners are available at www.StevieAwards.com/ABA.
About Inspiro
A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics.
For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities.
Inspiro is owned by Altius Link, Inc., a synergistic partnership between Mitsui & Co., Ltd. and KDDI Corporation. This new company combines KDDI Evolva and Relia’s expertise in contact centers, back-office operations, and information technology to create Japan’s largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally
