SWAT Mobility, a Singapore-based smart mobility solutions provider and developer of the SWATBiz App, celebrates a milestone with partners Toyota Motors Philippines and Inspiro, marking 80,000 completed rides after the project was fully launched in April 2021.
The partnership between SWAT Mobility, Inspiro, and Toyota Motor Philippines began in January 2021, initially catering to one site located in Mandaluyong City.
“We have successfully launched operations in all five sites in April, noting 98 percent timeliness despite the usual traffic,” said SWAT Mobility Country Business Head for Philippines, Maria Theresa Busmente.
“Toyota Motor Philippines is our partner in managing the supply of vehicles, actively monitoring the operations, and providing technical and administrative support as necessary,” she added.
SWAT Mobility’s alliance with Toyota Motors has created a process that specifically caters to the requirements set forth by Inspiro to measure efficiency based on timeliness of completed trips, number of vehicles utilized, and volume of passengers ferried at any given time.
“Our synergy with SWAT Mobility has allowed us to abstract the essence of the SWATBiz app to actual efficient trips completed that ultimately benefited the client, which is Inspiro,” Toyota Motors Philippines senior vice president, Cristina Arevalo said.
To date, the five Inspiro offices that utilize the SWATBiz App are located in Quezon City, Makati City, Pasig City, Caloocan City, and Mandaluyong City.
As a pioneer in the BPO industry, Inspiro is backed by 30,000 strong employees that are working in various modalities.
Atty. Ryan Laureano, Chief Administrative Officer and General Counsel of Inspiro said the technology that the SWATBiz App provides does not only bring efficiency to the vehicle dispatch system, it also helps us provide an additional layer of safety and health protocols which ultimately benefits everybody.
“While we have employees working from home, the majority are already reporting on site. Booking a ride with the SWATBiz App allows for an easier and safer commute especially for a night-shift employee,” Laureano said.
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SWAT Mobility (SWAT) is the leading smart mobility solutions firm in South-East Asia and specialises in providing demand-responsive, ridesharing services in high-capacity vehicles. We work closely with governments and large organisations with over a thousand passengers to solve transport issues and improve commutes, utilising our integrated products to optimise public and corporate transportation. To date, we have completed over 3 million dynamically-routed rides for commuters across seven markets. Our proprietary algorithm holds multiple records on the global Li & Lim benchmark in optimisation efficiency. In 2021, SWAT Mobility was listed on Forbes Asia 100 to Watch list as a startup on the rise in the Asia-Pacific region. See how SWAT Mobility is empowering the world to move more with less: www.swatmobility.com
Inspiro is the outsourcing specialist with access to a network of 32,000 customer champions across 51 strategic locations. We deliver multilingual, end-to-end, value-driven CX solutions to the world’s leading brands, enabling our clients to optimize processes, exceed metrics, and surpass overall customer satisfaction. Inspiro is owned by Relia, a member of Japan’s Mitsui Group.